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Free Delivery on all orders over £40

Call us on 0845 862 2400

Delivery Times and Information

When Will Your Order Leave?

Generally we despatch your orders within 24 hours of it being placed. Orders placed late Friday and over the weekend are despatched on Monday morning.

 

Christmas Delivery

Tuesday, December 20 - 2nd Class

Wednesday, December 21 - 1st Class / Signed For

Thursday December 22 - Next Day Delivery (Courier)

Express Delivery

For some countries an Express delivery e.g. Next Day UK, is available for orders that are placed before 15:00 GMT (3pm). We will then make sure your order is sent to you using a signed service. Please note that the Next Day service is not available on Saturdays or Sundays, so orders placed on Friday before 15:00 GMT will arrive on the following Monday.

Shipping Methods

All UK orders are sent using Royal Mail for standard delivery and by Interlink / DPD for Express orders. EU orders are sent using Royal Mail for standard delivery or DPD for Express orders. Rest of the World orders are sent using Royal Mail

Non Delivery

If orders have not been received within 14 days of despatch, please log in to your account, and create a ticket and we will get back to you within 1 working day. Or if you prefer you can email us, please use support@wellbury.co.uk and include your order no. in the email.

Countries We Deliver To

United Kingdom, Channel Islands, Belgium, Luxembourg, Netherlands, Andorra, Austria, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Norway, Turkey, USA, Canada, China, Australia, New Zealand, Singapore, United Arab Emirates, Hong Kong, Malta, Monaco, Ireland.

Postage Restrictions and Customs

Unfortunately some products cannot be sent via Royal Mail as they are restricted and some products cannot be sent to certain countries. This may mean that an item placed in the Shopping Basket may disappear once a country has been selected. Or that you are unable to select a certain shipping method.

You are responsible for any customs charges imposed.

 

Delivery Times

 Standard DeliveryExpress Delivery
UK1-2 DaysNext Working Day (2-3 Days for Channel Islands, Highlands & Ireland)
EU3-5 Days2-4 Weeks
ROW5-10 DaysNot Available

Delivery Charges

 Standard DeliveryExpress Delivery
UKFrom £2.99£5.49
EUFrom £3.89See checkout
ROWFrom £3.89See checkout

Christmas Closing

We will be closed from 23rd December 2016 and will open again on 3rd January 2017. Any orders placed during this time will be despatched on 3rd January. If you have any questions during this time please email us at support@wellbury.co.uk

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